1Gbps connections allow households to stream multiple 4K movies at the same time without interruption. Connections are symmetrical as well, so you can upload home video as quickly as you stream a film. Typical latency to most major websites is 3 - 6 ms, vs. the typical 30 - 80 ms of Comcast or AT&T. Smaller websites that are not hosted at well-connected data centers may increase latency, as may as your own networking equipment if it is outdated.
2. What is Symmetrical Service?
Most providers offer lower upload speeds than download speeds. Our speeds are all symmetrical, so you can upload data as quickly as your stream it.
3. I'm not seeing my promised connection speed!?
Taking full advantage of a Gigabit connection requires relatively new equipment. Make sure your wifi router and ethernet cables support 1000Mbps speeds.
4. Why should I use fiber?
Optical Fibers are a durable, high capacity communication technology that use light rather than electricity to transmit data. The most obvious advantage over standard, copper connections, is bandwidth. However, Fiber is very good at maintaining quality of signal over long distances, and resisting extreme changes in weather as well. Our cables are similar to business grade fibers that have been in use since the 1980s, and will continue to support greater speeds as they become available.
5. What does AthertonFiber provide?
Blazing fast communications, great service partners, and better pricing than the competition.
6. What do I need to do to my house to install Fiber?
The best way to ensure your home is ready for Atherton Fiber is to schedule a Home Assessment. This 15-20 minute visit makes sure you can take advantage of all the great choices available with Atherton Fiber. Schedule a Home Assessment
7. What extra equipment is required?
Much like your existing internet setup, we will attach a fiber cable to a small modem that you can use with your existing ethernet cables. While your modem may need to be replaced to accept fiber, you home's network should not require any more equipment than it does now.
8. Can I keep my Analog Phone Line?
Yes you can. Your analog phone line can be run in parallel to fiber.
9. How does this differ from Google Fiber and Verizon Fios?
Unlike Google Fiber and Verizon Fios you get to pick from multiple providers. Many of our service providers offer more competitive prices.
10. Will this prevent me from using service providers that aren't on your list?
AthertonFiber is an open access network. We allow any ISP who would like to provide internet on our fiber to do so.
11. What if I'm satisfied with my existing service?
Even if you aren’t interested in a faster connection, ISPs on our open access network can offer access much cheaper plans. Fiber also prepares your home for higher speeds should you or future residents want to upgrade.
12. Can I run a home server?
That depends on your agreement with you provider. Generally their rates are intended for residential usage, so if your startup’s data demands grow they may approach you to renegotiate.
13. I don't want fiber! Stop construction immediately!
If you aren't interested in the project and you aren't interested in having people work on or near your property, please provide your address and we will do our best to avoid inconveniencing you. Contact us.
Atherton Fiber is a local initiative to build the next generation gigabit fiber-optic network for the town of Atherton. The network will serve schools, public buildings and every home in Atherton.