How We Work With
Service Providers

Struggling with growing demands of existing customers while looking to expand into new markets?

Do you spend more time running fiber or negotiating lease agreements than running your IP network?

Atherton Fiber provides a reliable and fast alternative for ISPs, allowing you to focus on core competencies and customer service, reaching more customers without the up-front capital investment of construction. With decades of combined industry expertise, Atherton Fiber understands the challenges of running modern high-availability high-bandwidth IP networks.

Our geospatial management interface provides powerful network-wide fiber utilization and planning tools, running on a truly independent and open platform that encourages healthy market competition through diverse service offerings.

Delivering a platform for growth

With Atherton Fiber, service providers can select from a variety of products to create and deliver unique services for their business and residential customers. Atherton Fiber offers flexibility by allowing shared or dedicated distribution, and the platform enables business analysis of both the network and active customers, providing powerful tools for engagement and growth.

Why Atherton Fiber?

Workflow Management

• We build out an independent dark fiber infrastructure so service providers can invest and focus on delivering their own custom products and services to current and new markets
• Automated process tools move converted leads from drop to install, providing transparency to both customer and service provider for responsive dispatch and service
• Our standardized, simple, easy-to-use software platform empowers providers to manage their product offerings, streamline customer onboarding, and network monitoring

Network Architecture

• IPv6 and IPv4 are routed on the same customer connection
• Our dark fiber network interconnects with major data centers within the SF Bay Area and is in close proximity to both commercial and residential locations

Platform Monitoring

• We manage a robust monitoring infrastructure that provides end-user customer visibility, highlighting known issues before they arise
• An interactive dashboard displays customer status and physical and logical network information, enabling live updates about the network and status of attached devices

Network Visualization

• Our GIS-enabled platform provides construction, customer service, and field techs with accurate information on active service addresses co-located network equipment
• Geospatial engineering data is integrated with county and other datasets to provide accurate information about the physical network